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Santosh Picture

Santosh Mandali Male

Senior Executive
Firstsource Solutions Limited

I'm here to
  • Network with other BPO professionals.
  • Improve my BPO skills and knowledge.
  • Help other BPO professionals.
I can help with
Anything which is required; to the best of my knowledge.
Career Expertise
Career Level
Senior Executive
BPO - General
Customer Service (Voice), Quality Assurance, Technical Support (Voice), Technical Support (Non Voice), Inbound Calls, Call Center, Email Support
Industries & Functional Domains
IT - ITES - Internet, Telecom
Work Experience (Total: 4 years)
Feb 2010 - Present
Senior Executive
Firstsource Solutions Limited
, KA, India
Process Excellence (Six Sigma, Kaizen, COPC, ISO)
Dec 2007 - Jan 2010
Process Leader
Firstsource Solutions Limited
, AP, India
Operations, People management
Education
2002 - 2006
B.Tech, SSIET
, AP, India
Resume
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