BPOs in fray for Rs 500-cr domestic Telco BPO deals

Servicing telecom companies forms a sizeable chunk of the domestic BPO market and of this three key players -- Tata Teleservices , Vodafone and Idea Cellular -- are in the process of finalizing multi-year BPO contracts of around Rs 500 crore in the next couple of months. The telcos are also expected to consolidate the BPO work among fewer vendors, which means the winners will get a larger pie of the contract according to a report in the Economic Times. Tata Teleservices and Idea are alread...

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Bpo Job Leads Towards Better Communication Skills

English proficiency in the country is seen to increase further as more Filipinos receive training geared towards employment in the business process outsourcing sector. Moreover, the industry’s growth is also creating a halo effect as government agencies are ramping up training for potential BPO employees. The Technical Education and Skills Development Authority (TESDA) and some universities are working with BPO providers and IT companies to help improve English proficiency, along with other ne...
Published about 06-08-2009 | Rated 0

Know more about BPO. What is BPO?

Outsourcing is the delegation of tasks or jobs from internal production to an external entity (such as a subcontractor). Most recently, it has come to mean the elimination of native staff to staff overseas, where salaries are markedly lower The concept started with Ross Perot when he founded Electronic Data Systems in 1962 Offshore outsourcing more and more takes the shape of Business Process Outsourcing, where whole business processes (such as support and development) are outsourced. The cli...
Published about 11-10-2009 | Rated 0

Morgan Stanley may sell Indian back-office ops

Morgan Stanley, one of the US banks bailed out by the US government, is looking at exiting its back-office operations in India. The bank is exploring all options, including a part or full sale of its back-office unit that does IT development as well as finance and accounting-related work for the parent, said three people familiar with the development. Part of the work is also of knowledge process outsourcing (KPO) and involves equity research, complex financial modelling and portfolio analysi...
Published about 06-09-2009 | Rated 0

Know the benefits of business process during recession

Business process outsourcing has become one of the successful tools for large business to remain competitive in 21st century. The advantages of BPO are however no longer exclusive to one organization. Even the small and medium sized companies have realized the full benefits of business process outsourcing to maintain a competitive edge in today’s business. If you run a web or software development company, you probably might have come across the word business process outsourcing. Today Busin...
Published about 21-10-2009 | Rated 0