Infosys BPO is considering acquiring captive operations of customers, as the company seeks to grow its share of the $80-billion global BPO market says a report published in the Economic Times.
The BPO firm acquired the back office operations of Philips two years ago which had allowed the company an entry in to the European market and an assurance of $250 million in revenues over the next few years.
The company is not ready for similar takeovers if the right deal comes through according to Infosys BPO CEO, Amitabh Chaudhry. “We are not looking at opening any new centres across the globe, but if such a deal comes along that requires them to have a facility, then we would go ahead,” the paper quoted Chaudhry.
Infosys BPO registered a consolidated revenue of $316 million for FY09, recording a y-o-y growth of around 26%. Meanwhile, Infosys continues to see customers lower their back office spending. “During FY09, Infosys BPO took a hit of around $16-17 million because of client ramp downs and cross currency volatility,” he said.
However, the company will continue its expansion in newer markets like continental Europe, Latin America and Asia, besides tapping into newer verticals.
Source:
http://www.bpowatchindia.com/bpo_news/infosysbpo/april-28-2009/infy_eyes_captive
The BPO firm acquired the back office operations of Philips two years ago which had allowed the company an entry in to the European market and an assurance of $250 million in revenues over the next few years.
The company is not ready for similar takeovers if the right deal comes through according to Infosys BPO CEO, Amitabh Chaudhry. “We are not looking at opening any new centres across the globe, but if such a deal comes along that requires them to have a facility, then we would go ahead,” the paper quoted Chaudhry.
Infosys BPO registered a consolidated revenue of $316 million for FY09, recording a y-o-y growth of around 26%. Meanwhile, Infosys continues to see customers lower their back office spending. “During FY09, Infosys BPO took a hit of around $16-17 million because of client ramp downs and cross currency volatility,” he said.
However, the company will continue its expansion in newer markets like continental Europe, Latin America and Asia, besides tapping into newer verticals.
Source:
http://www.bpowatchindia.com/bpo_news/infosysbpo/april-28-2009/infy_eyes_captive