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9 Feb 2009 Chennai:Amtex Systems, a fast growing New York based IT consulting and service company has announced expansion of BPO division of its Indian subsidiary based in Chennai. It is said to be investing over Rs 6 crore in setting up a new 4000 sq ft facility here with a 150 seater capacity. This will be in addition to its existing facility.

In a statement, Amtex said it will increase the headcount in the next six months and is looking to hire close to 200 people-both with experience and at the entry level. Amtex President,Sunny Polkala, who founded the company in 1997 said the BPO division is expected to contribute 50% of its overall revenue in the next financial year.

It is among the few Indian BPO companies to have been awarded compliance status with the PCI DSS ( payment card industry-data security standard version 1.1) recently, providing it the niche advantage of handling the extensive customer service demands of direct response TV, a growing service area that only PCI DSS certified BPOs can handle.

" At present, we handle a significant amount of consumer director BPO services and inbound sales calls in sectors like such as media, entertainment and retail. As our customers look to cut costs further, due to the ongoing recession, we see an increase in demand and will soon add clients in the healthcare, telecom ( technical support) and BFSI sectors", he said.

Amtex employs more than 1500 professionals globally and has 12 offices across six countries, earning Rs 400 crore. It is ranked among the top four privately held companies in global IT consulting and services in New York region.

Source:
http://economictimes.indiatimes.com/Infotech/Amtex_to_expand_Indian_BPO_ops/arti

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