Team Leader for India Infoline
India Infoline Ltd, Chennai 2–3 Yrs
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Contribute for the initial hiring and selecting process of the front line
To manage the day–to day planning, operation and problem-solving of a team of agents to meet standards and sales targets.
Motivate the Team and co-ordinate executives in achieving their monthly targets.
Responsible for 100% SLA [Service Level Agreements] in the operations.
Required making decisions on any matters relating to improving revenue generation.
Monitor the agents performance and give feed backs on regular intervals
Additional Details
Experience:
2-3 Years
Posted On:
30th Dec 2009
Career Level
Team leader
BPO - General
Outbound Calls
Call Center