Team Leader - Collections for Serco
Serco BPO, Delhi 3–4 Yrs
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To handle a team of Collections agents for leading bank of India. Achieving the team targets, handling team issues & ensuring adherence to quality parameters of the process
At least one year experience as a team leader for a Collections/Recoveries process.
Manage a team of 10-15 Tele Callers.
Responsible for productivity and efficiency of the Team members.
Responsible for retaining the performing Team members.
Additional Details
Experience:
3-4 Years
Posted On:
14th Apr 2009
Career Level
Team leader
BPO - General
Call Center
Book Keeping and Accounting
Industries & Functional Domains
Banking and Finance